General Information
The content provided on this website is for informational purposes only and is not intended as veterinary advice. Always seek the advice of your veterinarian or other qualified pet health provider with any questions you may have regarding your pet's health or medical condition.
Product Use
Our products are intended for pet consumption only. While we strive to provide high-quality, nutritious food for pets, individual pet reactions may vary. It is essential to monitor your pet when introducing any new food product.
No Warranties
Doungu makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability concerning the website or the information, products, services, or related graphics contained on the website for any purpose.
Limitation of Liability
In no event will Doungu be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website or our products.
External Links
Through this website, you may be able to link to other websites which are not under the control of Doungu. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them
Legal Disclaimer
Effective Date: 03/04/2025
Welcome to Doungu! These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our site and purchasing our products, you agree to comply with and be bound by the following terms.
1. Use of the Website
Eligibility: You must be at least 18 years old to use this website and purchase our products.
Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
2. Product Information
Accuracy: We strive to ensure that product descriptions and images are accurate. However, we do not warrant that product descriptions or other content on our site are error-free.
Availability: All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time.
3. Orders and Payments
Pricing: Prices for our products are subject to change without notice.
Payment: We accept UPI, credit/debit card and cash. By providing a payment method, you represent that you have the legal right to use the payment method provided.
Order Confirmation: After placing an order, you will receive an email confirmation. This email does not signify our acceptance of your order; it is simply a confirmation that we have received it.
4. Shipping and Delivery
Shipping Policy: Please refer to our Shipping Policy for detailed information on shipping methods, costs, and delivery times.
Risk of Loss: All purchases are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
5. Returns and Refunds
Return Policy: Due to the perishable nature of our products, we do not accept returns. If you are not satisfied with your purchase, please contact our customer service team within 2 days of receiving your order to discuss a possible refund or replacement.
Refunds: Refunds, if applicable, will be processed using the original payment method.
6. Limitation of Liability
Disclaimer: Our products are intended for pet consumption only. We are not liable for any damages arising from misuse of our products.
Indemnification: You agree to indemnify and hold harmless Doungu, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of our website or products.
7. Privacy
Privacy Policy: Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Hyderabad, Telangana, without regard to its conflict of law principles.
9. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new Terms and Conditions.
Terms & Conditions
Legal Disclaimer
General Information
The content provided on this website is for informational purposes only and is not intended as veterinary advice. Always seek the advice of your veterinarian or other qualified pet health provider with any questions you may have regarding your pet's health or medical condition.
Product Use
Our products are intended for pet consumption only. While we strive to provide high-quality, nutritious food for pets, individual pet reactions may vary. It is essential to monitor your pet when introducing any new food product.
No Warranties
Doungu makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability concerning the website or the information, products, services, or related graphics contained on the website for any purpose.
Limitation of Liability
In no event will Doungu be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website or our products.
External Links
Through this website, you may be able to link to other websites which are not under the control of Doungu. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Terms and Conditions
Effective Date: 03/04/2025
Welcome to Doungu! These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our site and purchasing our products, you agree to comply with and be bound by the following terms.
1. Use of the Website
Eligibility: You must be at least 18 years old to use this website and purchase our products.
Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
2. Product Information
Accuracy: We strive to ensure that product descriptions and images are accurate. However, we do not warrant that product descriptions or other content on our site are error-free.
Availability: All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time.
3. Orders and Payments
Pricing: Prices for our products are subject to change without notice.
Payment: We accept UPI, credit/debit card and cash. By providing a payment method, you represent that you have the legal right to use the payment method provided.
Order Confirmation: After placing an order, you will receive an email confirmation. This email does not signify our acceptance of your order; it is simply a confirmation that we have received it.
4. Shipping and Delivery
Shipping Policy: Please refer to our Shipping Policy for detailed information on shipping methods, costs, and delivery times.
Risk of Loss: All purchases are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
5. Returns and Refunds
Return Policy: Due to the perishable nature of our products, we do not accept returns. If you are not satisfied with your purchase, please contact our customer service team within 2 days of receiving your order to discuss a possible refund or replacement.
Refunds: Refunds, if applicable, will be processed using the original payment method.
6. Limitation of Liability
Disclaimer: Our products are intended for pet consumption only. We are not liable for any damages arising from misuse of our products.
Indemnification: You agree to indemnify and hold harmless Doungu, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of our website or products.
7. Privacy
Privacy Policy: Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Telangana, India without regard to its conflict of law principles.
9. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new Terms and Conditions.